"You can't replace home, but we can certainly try to be a sort of substitute," Aged Care Deloraine CEO Nadine Ozols explains, as she shares her vision of creating a true feeling of home for residents. With many transitioning directly from hospitals—often at a late stage—the sense of loss experienced by both staff and residents can be exhausting.  When asked why people choose Aged Care Deloraine, Ozols highlights the deep community connection, noting that some residents return to Deloraine in their twilight years, seeking the warmth of familiar surroundings. "We've had people move here from the mainland to be closer...