This page contains our privacy policy and terms of service.
Privacy policy
1. Collection of information
We collect personal information that you voluntarily provide to us, including your name, email address, phone number, business details, and billing information, when you:
- Subscribe to our newspaper or newsletters
- Submit advertisements, events, letters to the editor, or other content
- Participate in surveys, promotions, or trials
- Contact us via the website or email
We may also collect non identifiable information such as browser type, device information, IP address, and website usage data to help improve site performance and user experience.
2. Use of information
Personal information is used to:
- Deliver our newspaper/newsletters and related services
- Manage advertising submissions, billing, and payments
- Publish submitted content where applicable
- Communicate with you about enquiries, updates, or service changes
- Improve our website, content, and offerings
We do not sell personal information. Information is only shared with third parties where required by law or where necessary to provide our services, such as payment processing or website hosting.
3. Storage and security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. Information is stored electronically and access is limited to those who require it for business operations. No system can be guaranteed to be completely secure.
4. Access and correction
You may request access to the personal information we hold about you, or request corrections or deletion, by contacting us. We will respond within a reasonable timeframe in accordance with Australian privacy requirements.
5. Cookies
Our website may use cookies to enhance functionality and understand website usage. You can manage or disable cookies through your browser settings, noting that some features may not function as intended.
Terms of service
1. Use of content
All content published by The North & Coast Post is provided for personal, non commercial use only unless otherwise agreed in writing. You must not reproduce, distribute, modify, or republish content without prior written permission.
2. Submissions
By submitting content including letters, advertisements, event listings, images, or other material, you:
- Grant The North & Coast Post a non exclusive, royalty free licence to use, edit, reproduce, and publish the content
- Confirm that you own the rights to the material or have permission to submit it
- Confirm that the content does not breach any laws or infringe the rights of others
We reserve the right to edit, refuse, or remove submissions at our discretion.
3. Advertising and payments
Advertising must meet our specifications and deadlines. Unless otherwise stated, advertising is payable in advance.
Payments are non refundable except where required under Australian Consumer Law or where an error has occurred on our part.
4. Accuracy and liability
While we take care to ensure content is accurate, we do not guarantee completeness or suitability for any particular purpose. To the extent permitted by law, The North & Coast Post is not liable for any loss or damage arising from use of our website or services.
Nothing in these terms excludes rights provided under Australian Consumer Law.
5. Changes to these policies
We may update this Privacy Policy and Terms of Service from time to time. Changes take effect when published on our website. Continued use of our services indicates acceptance of the updated terms.
Data Deletion
You may request deletion of your personal information held by The North & Coast Post at any time by contacting us directly using the contact details provided on our website.
As a small organisation, we have not yet implemented automated or self-service account deletion through the website. We currently manage deletion requests manually to ensure they are handled correctly and in line with our legal obligations.
We are planning to introduce a self-service data and account deletion option in the future as our systems develop.
Once a valid deletion request is received, we will take reasonable steps to delete or de-identify your personal information, unless we are required to retain certain records for legal, regulatory, or accounting purposes.
Contact
For questions or concerns about privacy or these terms, please contact us via the details provided on our website.
The North & Coast Post